NOTE: for “God” in the following, read “God as commonly understood by Christians”. Also note that I am not comparing the relative merits of their respective products (Windows vs. all of creation), but their customer service models.
Is there a significant difference? Let’s take a look at how each responds to a reported bug (in the case of God, the “bug” is Original Sin; for M$, just pick your favorite).
INITIAL TROUBLESHOOTING STEPS
Microsoft: “It’s probably user error.”
GOD: “And the LORD God said, “The man has now become like one of us, knowing good and evil. He must not be allowed to reach out his hand and take also from the tree of life and eat, and live forever.” So the LORD God banished him from the Garden of Eden…”
Microsoft: “Let’s go ahead and reboot, that sometimes fixes it.”
GOD: “The LORD was grieved that he had made man on the earth, and his heart was filled with pain. So the LORD said, ‘I will wipe mankind, whom I have created, from the face of the earth—men and animals, and creatures that move along the ground, and birds of the air—for I am grieved that I have made them.'”
Many steps later…
Microsoft: “OK, we’re going to send you a patch.”
GOD: “For God so loved the world that he gave his one and only Son, that whoever believes in him shall not perish but have eternal life.”